We JERSEYLOOM including all affiliates and subsidiaries (hereinafter referred to as “JERSEYLOOM”, “us” or “we”) are committed to protecting your privacy. Our goal is to provide you with a positive experience on our website jerseyloom.com (“Website”), while at the same time keeping your Personal Information secure.

Your privacy is important to us. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information. BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY.

Information Covered by This Privacy Policy

Personal Information

This means any information that can be used to identify a specific natural person directly or indirectly, either in isolation or in combination with other information. Some examples of Personal Information include a name, address, email address, phone number, any ID number or location data.

Aggregated Information

Information may be aggregated and/or anonymized. When information is aggregated, it is combined with information about other customers and users. Aggregated information that includes Personal Information is considered Personal Information until it has been anonymized.

Anonymized Information

When information is anonymized, the information can no longer be attributed to a specific natural person without the use of additional information, for example, how many users viewed a particular website video or advertisement. In general, usage data collected when you visit the Website is both aggregated and anonymized so it does not identify you personally and therefore is not Personal Information.

Children’s Personal Information

The Website is not directed to, nor does JERSEYLOOM knowingly collect Personal Information from children under the age of 16 (Sixteen), or equivalent minimum age in the relevant jurisdiction. If we are informed that we have collected the Personal Information of a child under the age of 16, we will delete that Personal Information from our systems.
If you believe we might have inadvertently collected Personal Information from or about a child under the age of 16, please contact us at cjinrong19@gmail.com.

What Information Do We Collect

Your account information and customer support

If you fill in forms or register an account on the Website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include Personal Information. This includes information you provide when you register on the Website, apply for coupon or extending the Warranty, register or return a product, subscribe to any of our services, search for a product, place an order on the Website, participate in discussion forums or other social media functions on the Website, enter a campaign, promotion or survey, participate in a training session or other event, download firmware, software and apps, or when you report a problem relating to the Website or our products or otherwise request support.

Personal Information you give us may include your name, address, email address, phone number and other contact information or any other information that can be used to personally identify you.

Please note, we may use a third-party payment processor (such as PayPal) to assist in securely processing your personally identifiable payment information. The credit card information that you provide is encrypted and transmitted directly to PayPal. We do not store your credit card information and do not control and are not responsible for PayPal or its collection or use of your information. You may find out more about how PayPal stores and uses your credit card information by accessing PayPal’s privacy policy.

Device and Technical Information

We automatically collect information when you visit the Website, including technical information such as IP address, browser type and version, time zone setting, browser plug-ins, operating system, platform and language preferences.

Information about your visit to the Website includes URL clickstream data, products viewed or searched for, page response times, download errors, length of visits, videos watched, page interaction information and navigation methods.

Cookies

Cookies are small text files that are sent to or accessed from your web browser or device. The Website uses the following cookies:

  • Strictly necessary cookies – required for the operation of the Website

  • Analytical/performance cookies – allow JERSEYLOOM to analyze usage and improve the Website

  • Functionality cookies – recognize you when you return to the Website

JERSEYLOOM also uses analytics services such as Google Analytics. You can learn more or opt-out via Google’s ad settings.

Information We Receive from Other Sources

We may receive information about you from third parties such as business partners, payment providers, delivery services, advertising networks and analytics providers.

How We Use Information

We use the information collected to:

  • create and manage user accounts

  • process purchases and downloads

  • provide customer support

  • communicate promotions and surveys

  • improve products and services

  • deliver relevant marketing (with opt-in consent)

  • ensure website security

  • analyze website performance

  • comply with legal obligations

Why We Use Information

We process Personal Information to fulfill contractual obligations, protect our legitimate business interests, comply with legal requirements and prevent fraud.

Sharing Information

We do not sell or rent Personal Information. We may share information:

  • within JERSEYLOOM and its affiliates

  • with service providers for payment, hosting, support and delivery

  • during mergers or acquisitions

  • to comply with legal obligations

  • to protect legal rights and prevent fraud

All shared data is limited to what is necessary and handled confidentially.

Marketing

You may opt-out of marketing communications at any time by clicking the Unsubscribe link in emails or by contacting cjinrong19@gmail.com.

Where We Store Your Information

Data may be stored and processed globally, including outside your country of residence. We ensure appropriate safeguards are in place.

Accessing and Updating Your Personal Information

You may request to access, correct, transfer or delete your Personal Information by contacting cjinrong19@gmail.com.

Retention of Personal Information

Personal Information is retained only as long as necessary for business or legal purposes.

Security

We implement reasonable technical and organizational measures to protect your data, though no system is 100% secure.

Third-Party and Social Media Sites

JERSEYLOOM is not responsible for third-party websites or social media platforms linked from the Website.

Updates to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

How to Contact Us

For privacy-related questions or requests, contact us at:
📧 cjinrong19@gmail.com